Customer Service Training Consultation
For small business owners who would like distinguish themselves.
- 30 min30 minutes
- 100 US dollars$100
This service is for small business owners (employers with up to 50 employees), to train their staff on exceptional customer service practices. This includes proper salutations, anticipating customers' needs, de-escalations within one's scope and discernment on when to involve a lead among other tools for success. With a world full of entrepreneurs and the age of the internet, customer service can really set your business apart from the rest, whether in a positive or a negative way. Lets work together to ensure that your staff is equipped with the proper tools, mindset and techniques to allow your products and services to shine and your business to excel! **$10 fee is ONLY for the consultation, pricing for actual training will vary depending on business needs and will be discussed during the consultation call. **
To cancel or reschedule, please contact us at least 24hrs in advance. If cancellation or reschedule is less than 24hrs in advance, the coach has the right to refuse future sessions.
Detroit, Michigan, USA